Privacy Policy

Effective Date: June 30, 2025

Thank you for trusting Nex, a service provided by GarageSpace, Inc. ("Nex", "we", "us", or "our"). Your privacy is important to us, and this Privacy Policy explains how we collect, use, share, and protect information when you use our services.

Who We Are

Nex is a CRM platform designed for businesses to better manage relationships, contacts, and communications. We're based in Beaverton, Oregon:

GarageSpace, Inc.
9450 SW Gemini Dr, PMB 81055
Beaverton, Oregon 97008
United States

If you have any questions, feel free to contact us at contact@nex.ai.

Information We Collect

When you use Nex, we collect the following types of information:

1. Business Information

• Company name, size, industry, public details
• Information you or your users provide about your business

2. Personal Information

• Name, email address, job title, and other details you choose to provide

3. Connected Account Data

If you connect your email and calendar accounts, we access:

• Emails and calendar events (to identify contacts you interact with)
• Metadata (dates, participants, subject lines)
• We do not read or use email content outside the intended business purpose.

4. Automatically Collected Data

• Product usage metrics and events, website analytics, and session recordings (through tools like PostHog)
• Technical information such as browser type, IP address, and device information

5. Third-Party Data

• We enrich your business and contact information through third-party providers for a more complete and helpful CRM experience.

How We Use Information

We collect and use your information to:

• Deliver and improve our services
• Create and enrich contact profiles
• Provide personalized user experiences
• Offer insights and CRM features based on your business activity
• Monitor and analyze product usage for improvement and reliability

How We Share Information

We treat your data responsibly and share it only where necessary for delivering our service:

With Trusted Technology Partners:

We use leading services to support our platform:

• Infrastructure Hosting: AWS
• Managed Messaging: Confluent Kafka
• Product Analytics: PostHog
• AI/LLM Processing: We may share relevant data with:
  • OpenAI
  • Google Gemini
  • Anthropic Claude

This helps power features like contact enrichment, predictive insights, and intelligent suggestions within the Nex platform.

With Third-Party Data Providers:

For contact enrichment and business data validation.

Legal or Security Reasons:

We may disclose data if required by law, legal process, or to protect rights, security, and property.

Cookies and Tracking Technologies

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email.

We also use web analytics tools like PostHog which may collect data about your website usage, including session recordings and user interactions, to help us improve our service and user experience.

You may opt out of receiving this advertising by visiting https://app.retention.com/optout. You also have the option to opt out of the collection of your personal data in compliance with GDPR. To exercise this option, please visit https://www.rb2b.com/rb2b-gdpr-opt-out.

Data Security

We take appropriate technical and organizational measures to protect your data. This includes encryption, secure cloud infrastructure via AWS, and strict access controls.

Data Retention

We retain your information as long as necessary to provide services and comply with legal obligations. You can request deletion of your data at any time by contacting contact@nex.ai.

Your Rights

You have rights over your personal information, including:

• Accessing the information we hold about you
• Requesting corrections or updates
• Requesting deletion (subject to limitations)
• Opting out of non-essential communications

You can exercise these rights by emailing contact@nex.ai.

International Data Transfers

As a US-based company using cloud services, your data may be transferred to and stored in the United States and other countries with appropriate safeguards.

Changes to This Policy

We may update this Privacy Policy from time to time. If significant changes are made, we'll notify you via email or within the product.

Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy, reach out to:

GarageSpace, Inc. (Nex)
9450 SW Gemini Dr, PMB 81055
Beaverton, Oregon 97008
Email: contact@nex.ai